Contact Us
Dot Ne NZ LTD: Your AI-Powered Tech Partner
Empowering Whitianga with cutting-edge tech solutions, exceptional broadband, and unshakeable support.
AI-Driven Cybersecurity

1

Proactive Threat Detection
Our AI systems continuously monitor your network, identifying potential threats before they strike.

2

Adaptive Security Protocols
We implement dynamic security measures that evolve with emerging cyber threats.

3

Personalised Protection
Our AI tailors security solutions to your unique digital footprint and usage patterns.
Comprehensive Tech Solutions
Hardware Repairs
Expert diagnostics and repairs for all computer brands and models.
Software Optimisation
Enhancing system performance through tailored software solutions and updates.
Network Setup
Designing and implementing robust, secure network infrastructures for businesses and homes.
Remote Tech Support

1

Initial Contact
Call our helpdesk at 07-866-5121 to describe your tech issue.

2

Remote Access Setup
We guide you through installing TeamViewer or Zoho Assist for secure remote access.

3

Problem Resolution
Our expert technicians diagnose and resolve your issue remotely, saving you time and hassle.
On-Site Support Services
Rapid Response
We aim to reach your location within 2 hours of your call.
Comprehensive Diagnostics
Our technicians perform thorough on-site assessments to identify all potential issues.
Efficient Repairs
Most on-site repairs are completed within two hours, minimising your downtime.
Follow-up Support
We provide post-repair guidance to prevent future issues and optimise performance.
Flexible Financing Options
Leasing for New Technology
Acquire cutting-edge tech without the upfront cost. Our leasing options cover PCs, laptops, servers, and more.
Financing for Used Equipment
Get reliable, refurbished tech at a fraction of the cost. We offer flexible payment plans for pre-owned devices.
Software and Training Financing
Invest in your team's skills with financed software packages and training programmes.
Our Whitianga Location
1
Easy to Find
Located at 74 Albert Street, across from Z Energy Petrol Station.
2
Convenient Access
Near the roundabout, opposite Kiwibank, in the former Hello World premises.
3
Ample Parking
Free parking available for customers in front of our shop.
Our Expertise
Microsoft
Certified expertise in all Microsoft operating systems and applications.
Apple
Authorised service provider for all Apple products, including Macs and iPhones.
Android
Comprehensive support for all Android devices and operating systems.
Linux
Expert support for various Linux distributions and open-source software.
Customer Satisfaction

1

15,000+ Happy Customers
We've successfully assisted over 15,000 clients with their tech needs.

2

Rapid Resolution
Most repairs are completed within a few hours, minimising your downtime.

3

Personalised Service
We tailor our solutions to meet your unique tech requirements and preferences.
Managed Services
Proactive Monitoring
We continuously monitor your systems to prevent issues before they occur.
Regular Maintenance
Scheduled updates and optimisations keep your systems running smoothly.
24/7 Support
Our team is always available to address any tech concerns or emergencies.
Antivirus and Firewall Solutions

1

Assessment
We evaluate your current security measures and identify potential vulnerabilities.

2

Implementation
Our team installs and configures robust antivirus and firewall solutions tailored to your needs.

3

Ongoing Updates
We ensure your security software stays current with the latest threat definitions.
Hardware Solutions
Custom Builds
We design and assemble bespoke computer systems tailored to your specific requirements.
Upgrades
Boost your existing system's performance with targeted hardware upgrades.
Repairs
Expert diagnosis and repair of hardware issues across all major brands.
Peripherals
We source and install a wide range of peripherals to enhance your computing experience.
Software Solutions
Cloud Integration
Seamlessly integrate cloud-based solutions for enhanced productivity and collaboration.
Productivity Suites
Implement and optimise office productivity software for improved efficiency.
Database Management
Design and maintain robust database systems for efficient data handling.
Custom Development
Create bespoke software solutions tailored to your unique business needs.
Network Administration
1
Network Design
We create efficient, scalable network architectures tailored to your organisation's needs.
2
Implementation
Our team expertly installs and configures all network components for optimal performance.
3
Ongoing Management
We provide continuous monitoring and maintenance to ensure network reliability and security.
Website and Domain Services
Web Design
Create stunning, responsive websites that showcase your brand and engage visitors.
Domain Registration
Secure your online presence with our hassle-free domain registration service.
Web Hosting
Reliable, high-performance hosting solutions to keep your website running smoothly.
Cloud-Based Data Backup

1

Initial Setup
We configure your systems for automatic, secure cloud backups.

2

Regular Backups
Your data is continuously backed up, ensuring minimal loss in case of emergencies.

3

Easy Recovery
Quickly restore your data from any point in time with our user-friendly interface.
AI-Enhanced Customer Support
24/7 Availability
Our AI-powered chatbots provide instant support, any time of day or night.
Intelligent Routing
AI analyses your query to connect you with the most suitable human expert quickly.
Predictive Support
Our AI anticipates potential issues, allowing us to provide proactive solutions.
Continuous Learning
Our AI systems constantly improve, learning from each interaction to serve you better.
Business IT Consultancy
1
IT Strategy Development
We help you create a comprehensive IT roadmap aligned with your business goals.
2
Infrastructure Assessment
Our experts evaluate your current IT setup and recommend optimisations.
3
Technology Integration
We guide you in adopting new technologies to enhance productivity and competitiveness.
Mobile Device Management
Security
Implement robust security measures to protect sensitive data on mobile devices.
Synchronisation
Ensure seamless data syncing across all your devices for maximum productivity.
Remote Management
Easily manage and monitor all company devices from a centralised platform.
Policy Enforcement
Implement and enforce company-wide mobile usage policies effortlessly.
Data Recovery Services

1

Diagnosis
We assess the extent of data loss and determine the most effective recovery method.

2

Recovery Process
Our experts use advanced tools and techniques to retrieve your valuable data.

3

Data Verification
We ensure all recovered data is intact and free from corruption.
IT Training Programmes
Customised Curriculums
We design training programmes tailored to your team's specific needs and skill levels.
Hands-On Workshops
Practical, interactive sessions ensure your team gains applicable skills and knowledge.
Ongoing Support
We provide post-training support to help your team apply their new skills effectively.
Virtualisation Solutions
Server Virtualisation
Optimise your IT infrastructure by running multiple virtual servers on a single physical machine.
Desktop Virtualisation
Enable secure, flexible work environments with virtualised desktop solutions.
Network Virtualisation
Improve network efficiency and security through software-defined networking.
Storage Virtualisation
Enhance data management and accessibility with virtualised storage solutions.
IoT Integration Services
Device Selection
We help you choose the right IoT devices to meet your specific needs.
Network Setup
Our experts ensure secure, reliable connectivity for all your IoT devices.
Data Management
We implement systems to collect, analyse, and utilise data from your IoT devices.
Security Measures
We implement robust security protocols to protect your IoT ecosystem.
Disaster Recovery Planning

1

Risk Assessment
We identify potential threats and vulnerabilities in your IT infrastructure.

2

Plan Development
Our team creates a comprehensive disaster recovery plan tailored to your business needs.

3

Implementation
We set up necessary systems and processes to execute the plan effectively.

4

Regular Testing
We conduct periodic drills to ensure your disaster recovery plan remains effective.
Green IT Solutions
Energy-Efficient Hardware
We source and implement energy-efficient IT equipment to reduce your carbon footprint.
Power Management
Our solutions optimise power consumption across your IT infrastructure.
E-Waste Management
We ensure responsible disposal and recycling of old IT equipment.
Blockchain Integration
Feasibility Analysis
We assess how blockchain can benefit your specific business processes.
Custom Development
Our experts design and implement tailored blockchain solutions for your needs.
Integration
We seamlessly integrate blockchain technology with your existing IT infrastructure.
Training
We provide comprehensive training to help your team leverage blockchain effectively.
AI-Powered Analytics
Data Processing
Our AI systems efficiently process vast amounts of data for meaningful insights.
Predictive Analytics
Leverage AI to forecast trends and make data-driven business decisions.
Real-Time Insights
Get instant analytics and alerts to respond quickly to changing situations.
Data Visualisation
Our AI creates intuitive, interactive visualisations for easy data interpretation.
Tech Workshops and Events
Monthly Tech Talks
Join our expert-led sessions on emerging technologies and industry trends.
Hands-On Workshops
Participate in practical workshops to gain new skills and explore cutting-edge tech.
Community Hackathons
Collaborate with local tech enthusiasts to solve real-world problems through innovation.
Tailored Tech Packages
Contact Us
We're here to help with all your tech needs. Reach out today for expert support and solutions.