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Technical Support

OPTIMIZATION

We'll optimize your computer so it's running as smoothly as the day you bought it.

DIAGNOSIS & REPAIR

Comprehensive diagnosis and repair for your systems.

SETUP & INSTALL

Let the experts sort out your device setup & installation.

VIRUS REMOVAL

We'll take care of any viruses or spyware on your system.

OUR SERVICES

In the IT world, ‘fixing’ is often close to ‘creating’. Sometimes, the two overlap. To ensure your business systems operate optimally, Dot Net develops IT solutions in the most creative way possible. Whether we’re repairing or setting up new infrastructure, our focus is on the result. Invariably that means devising a solution that works and makes your business more efficient.

  • Computer repairs and maintenance
  • Managed services
  • Anti-virus and firewall installs and upgrades
  • Hardware and software solutions
  • Computer network administration
  • Website and domain name hosting and registration
  • Off-site cloud-based data backup products

COMPUTER HELP! CALL-OUT SERVICE OR REMOTE TELEPHONE TECH SUPPORT

Often, our off-site technical team can access and repair your computer remotely. Call our tech support line on 0800-telephone. You must have a working broadband connection.

  1. https://www.teamviewer.com/en/
  2. https://join.zoho.com/
  3. https://www.screenleap.com/
  4. https://assist.zoho.com/install-customer-plugin
  5. https://bit.ly/3xOMPrC Dot Net unattended access
  6. https://us02web.zoom.us/j/9939042627

COMPUTER HELP DESK

On average charge-out times are around an hour. It’s rare that repairs take more than a few hours. Only 10 % are more than 2 hours and around 3% of work takes more than 3 hours.

IS YOUR EFFICIENCY HAMSTRUNG BY LACK OF FINANCE?

Frequently, investing in technology improves efficiency and returns flow very quickly. Dot Net provides lease financing for a wide range of technology, new and used, including:

  • Technology projects
  • Networking equipment
  • PC's & laptop computers
  • Midrange Systems (servers, data storage, Lan, Wan etc)
  • Point of sale systems
  • Video conferencing equipment
  • Software
  • Installation
  • Training
  • Licenses
  • Maintenance
  • Consulting

12 MONTH PLANS (Consumer) All rates + GST

  • 12 month subscription, 1 device unlimited support $249.00
  • 12 month subscription, 2 device unlimited support $349.00 
  • 12 month subscription, 3 device unlimited support $449.00

24 MONTH PLANS (10% discount off the 24 month plan) 

  • 24 month subscription, 1 device unlimited support 10% off $448.00
  • 24 month subscription, 2 device unlimited support 10% off $628.00 
  • 24 month subscription, 3 device unlimited support 10% off $808.00 

36 MONTH PLANS (15% discount off the 36 month plan)

  • 36 month subscription, 1 device unlimited support 15% off $634.95 
  • 36 month subscription, 2 device unlimited support 15% off $889.95 
  • 36 month subscription, 3 device unlimited support 15% off $1144.95  

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